FAQ
We can provide display screens in different specifications and sizes to meet customers' needs, and we can also customize them according to their requirements.
Our display screens have the advantages of high resolution, high brightness, high contrast, and low power consumption, as
well as multiple application scenarios and industry applications.
Yes, our display screens comply with various international certification standards, such as CE certification, RoHS
certification, FCC certification, and so on.
Yes, we can provide custom design and customization production according to customers' needs to meet their special
requirements and demands.
Our display screens can withstand various environmental conditions, such as high temperature, low temperature, humidity,
dryness, and so on, and also have the characteristics of waterproof, dustproof, shockproof, and so on.
We provide comprehensive after-sales services and technical support to help customers solve various problems and
difficulties, and also provide training and guidance.
Our prices and delivery times are determined by factors such as product type, specification, and quantity, and can be
negotiated and discussed based on customers' specific needs.
WARRANTY POLICY
The warranty coverage of LED products generally includes display screen failures (such as bright spots, dark spots, flickering, no display, etc.), power module failures (such as unstable power supply, unable to start, power problems, etc.), and drive circuit failures (such as circuit board damage, poor contact, etc.). The warranty does not include problems caused by man-made damage, natural disasters (such as lightning strikes, floods) or improper use.
The warranty period for LED products is usually 2 to 3 years for display screen products, and some high-end or commercial products may have a longer warranty period; power modules and accessories are generally 1 to 2 years; special products (such as outdoor screens, customized screens, etc.) may have different warranty periods depending on the contract or specific product. The warranty period is calculated from the date of purchase, and a valid purchase receipt or invoice is required.
During the warranty period, if the product fails in a way that meets the warranty conditions, the manufacturer usually provides free repair services, including repairing the product failure and ensuring that the equipment is restored to normal use; if it cannot be repaired, the manufacturer will provide free replacement of the faulty parts or the entire machine; in addition, the manufacturer will also provide telephone, online or on-site technical support to help users solve the problem.
The warranty policy of LED products usually includes purchase proof requirements (valid purchase proof or invoice must be provided), normal use terms (the product should be used in a normal working environment to avoid exceeding the product's operating parameters such as voltage, temperature, etc.), improper use without warranty (man-made damage, improper operation, external force impact and other faults are not covered by the warranty), and transportation costs (if a return is required, the freight is usually borne by the consumer, and the specific policy depends on the manufacturer).
Yes, many brands offer extended warranty services, and users can choose to purchase an extended warranty when purchasing LED products. Extended warranties usually cover additional repair and replacement services, and the cost varies depending on the extended period and the type of product.
If there are quality problems with LED products after purchase and they cannot be repaired or replaced, some manufacturers will provide return or full refund services. The specific handling method depends on the manufacturer's after-sales policy.
Users can call the manufacturer's customer service number for fault consultation and maintenance appointments, or query FAQs, download product manuals, submit maintenance applications, etc. through the manufacturer's official website. Some regions also provide authorized maintenance points for users to choose.
AGENCY POLICY
LED agents need to have certain market experience, financial strength and team capabilities. Specifically, they need to understand market demand, have certain sales channels and customer resources; have sufficient funds for procurement, inventory management and marketing; and have technical support and after-sales service teams to solve problems encountered by customers when using products.
The main responsibilities of LED agents include marketing, sales channel construction, customer support and inventory management. Agents need to increase brand awareness through promotion activities, establish sales channels, provide technical support and after-sales service, and manage inventory according to market demand to ensure timely supply of products.
The profit of agents mainly comes from the price difference of products, that is, the profit between the purchase price and the sales price. Some brands will also provide rebates or rebates based on the sales performance of agents. In addition, brands may provide market support fees, including advertising fees and promotional support, which are also sources of income for agents.
To become an agent of LED products, you first need to contact the LED brand or manufacturer, understand its agent policy, and sign an agent agreement to clarify the responsibilities and rights of both parties. Agents also need to confirm product pricing, supply conditions and payment methods, and formulate sales and promotion strategies based on market conditions.
Common sales models include exclusive agency, regional agency and distribution model. Exclusive agency means that the agent has the exclusive sales rights of the brand in a specific area; regional agency is responsible for sales in a specific area; distribution model means that the agent sells products directly to retailers or end customers, which usually does not involve exclusive rights.
The main risks include fierce market competition, high requirements for product quality and technical support, inventory management pressure, and uncertainty caused by changes in brand policies. Distributors need to pay close attention to market changes, ensure stable product quality, and manage inventory reasonably to avoid backlogs and obsolete products.
When choosing the right LED brand, agents should consider the brand's market influence, technical strength and product quality. It is also necessary to pay attention to the brand's price competitiveness and whether it can provide complete after-sales service and technical support. These factors help agents stand out in the market.
OTHERS
LED (Light Emitting Diode) is a semiconductor device that can convert electrical energy into light energy. When current passes through the LED, the electrons and holes in the semiconductor material recombine, releasing energy and presenting it in the form of light.
LED has many advantages, mainly including energy saving, long life, environmental protection, fast response, high brightness and low temperature. Compared with traditional light sources, LED is more energy efficient and can save a lot of electricity. The service life of LED can reach more than 50,000 hours, which is much longer than incandescent and fluorescent lamps, and it does not contain harmful substances such as mercury, which is more environmentally friendly. In addition, LED lights have a fast response speed, there is no delay in lighting, and generate less heat than traditional light sources.
LEDs are widely used, including lighting, display screens, indicator lights, traffic lights, and backlight sources. They are widely used in homes, offices, commercial lighting, and other places. LED displays are used in billboards, TVs, mobile phones, and computer monitors. In addition, LEDs are also very common in indicator lights and status lights in electronic products. LEDs are also commonly used in traffic lights and car taillights. LED backlights are used in devices such as TVs, monitors, and mobile phone screens.
LEDs are more durable than traditional light sources, but they can still fail in some cases. Common causes of failure include overheating, unstable voltage, excessive current, and bulb quality issues. Excessive operating temperatures can damage LEDs, voltage fluctuations can affect LED stability, and excessive current can damage chips. Low-quality LED products are also prone to early failure.
The main difference between LED and OLED is the principle of light emission and the way it is applied. LED uses semiconductor materials to emit light, while OLED uses organic materials to emit light. Since OLED can emit light by itself and does not require a backlight, it can achieve higher contrast and thinner display designs. LED is usually used in lighting and display devices, while OLED is often used in high-end displays for TVs and smartphones.
Are LEDs more environmentally friendly than other light sources?
A: LEDs are more environmentally friendly than other light sources. First, LEDs do not contain harmful substances such as mercury, which makes them more environmentally friendly. Second, LEDs are energy efficient, which can reduce electricity consumption and reduce carbon dioxide emissions, thus helping to mitigate climate change. In addition, LEDs have a longer lifespan, which reduces the frequency of replacement and thus reduces waste generation.
The operating temperature of LED is generally between -40°C and 85°C. Although LED itself generates less heat, poor heat dissipation may affect its performance and life when working in a high temperature environment, so it is necessary to ensure good ventilation and heat dissipation.